PROJECTS & CAPABILITIES
From government data centres to hospital power systems and corporate network rollouts — our project portfolio demonstrates the depth and breadth of our technical capabilities across Malawi's public and private sectors.
REPAIR & MAINTENANCE
Our certified technicians repair and service all types of ICT equipment — from enterprise servers and network hardware to office desktops, laptops, and printers. Fast turnaround, genuine parts, and workmanship warranty on every job.
Fault diagnosis, component replacement, firmware updates, and performance tuning for HP, Dell, and Lenovo servers. On-site and workshop repair available.
Hardware fault diagnosis and repair for all desktop and workstation brands — motherboard, PSU, RAM, storage, and cooling system repairs and upgrades.
Screen replacement, keyboard repair, battery replacement, charging port repair, motherboard-level fault diagnosis, and data recovery for all laptop brands.
Repair and servicing for laser and inkjet printers — paper feed issues, drum and fuser replacement, print head cleaning, and network printer configuration.
Fault diagnosis and repair for switches, routers, access points, and firewalls. Configuration recovery, firmware repair, and hardware replacement.
Battery replacement, fault diagnosis, and servicing for UPS systems and power conditioning equipment — keeping your critical infrastructure protected.
Workmanship Warranty on Every Repair
All repairs carry a workmanship warranty. We use genuine replacement parts and our technicians are certified on the equipment they service.
SERVICE LEVEL AGREEMENTS
We offer formal Service Level Agreements to organisations that require guaranteed response times, scheduled maintenance, and ongoing technical support for their ICT infrastructure.
Guaranteed Response Times
Defined response and resolution SLAs tailored to your organisation's criticality — from next-business-day to same-day and 24/7 emergency response for mission-critical systems.
Scheduled Preventive Maintenance
Regular planned maintenance visits to inspect, test, and service your ICT infrastructure — keeping systems running optimally and identifying issues before they cause downtime.
Priority Technical Support
SLA clients receive priority access to our technical team for remote and on-site support, with dedicated account management and escalation paths for critical incidents.
Infrastructure Monitoring
Proactive monitoring of network, server, and power systems with alerting and reporting — enabling rapid response to faults and capacity issues before they impact operations.
Need a tailored SLA for your organisation?
We design SLA packages around your infrastructure, criticality, and budget. Contact us to discuss your requirements.
AUTHORISED PARTNERSHIPS
We are authorised partners of leading global technology vendors — giving our clients access to genuine products, certified support, and official warranty coverage.
Dell Technologies Partner
Authorised Dell partner supplying the full Dell and Dell EMC product range — PowerEdge servers, storage, OptiPlex desktops, Latitude laptops and Precision workstations — with official warranty and support.
Sophos Partner
Authorised Sophos partner delivering next-generation cybersecurity solutions including Sophos Firewall, Intercept X endpoint protection, and Sophos Central cloud-managed security for enterprise environments.
Lenovo Partner
Authorised Lenovo partner supplying ThinkSystem servers, ThinkStation workstations, ThinkPad and IdeaPad laptops, and ThinkCentre desktops — all genuine products with full manufacturer warranty.
PROJECT PORTFOLIO
Enterprise networking, structured cabling, server infrastructure
Complete overhaul of wide-area network infrastructure for a government ministry with offices across multiple districts. The project involved replacing ageing switching and routing equipment, deploying new structured cabling throughout the headquarters building, and commissioning a new server room with UPS and cooling.
Branch networking, cybersecurity, CCTV, power backup
End-to-end ICT infrastructure deployment for a financial institution expanding its branch network across Malawi. Each branch received a standardised ICT fit-out including network infrastructure, next-generation firewall, IP CCTV system, access control and UPS systems — all deployed to a consistent specification.
UPS systems, solar power, server infrastructure, networking
Critical power backup and ICT infrastructure project for a major hospital facility. The project addressed the facility's vulnerability to power outages — which directly impacted patient care — by deploying a combination of online UPS systems, a solar hybrid power installation and a generator integration. ICT infrastructure including servers and networking was also upgraded.
Structured cabling, networking, servers, CCTV, access control
Complete ICT fit-out for a corporate headquarters building in Lilongwe. The project was delivered from blank shell to fully operational ICT environment — including structured cabling throughout all floors, a purpose-built server room, enterprise wireless, IP CCTV, biometric access control and a full Microsoft 365 deployment.
ICT equipment, networking, solar power, structured cabling
Supply and deployment of computer laboratory infrastructure for a university campus, including workstations, networking, structured cabling and a solar power system to ensure reliable operation in an environment with frequent power outages. The project was delivered within a tight academic calendar deadline.
Office networking, solar power, satellite connectivity, ICT equipment
ICT infrastructure deployment for a development organisation's country office and field sites across Malawi. The project included the Lilongwe country office network fit-out and solar power and satellite connectivity solutions for remote field offices operating in areas with no grid power or reliable internet connectivity.
TECHNICAL CAPABILITIES
Our project portfolio reflects a consistent ability to deliver complex, multi-discipline ICT projects on time and to specification. These are the technical capabilities we bring to every engagement.
PRODUCTS WE SUPPLY
We supply genuine, warranty-backed servers and computing equipment from the world's leading enterprise brands — procured through authorised channels and deployed by our certified engineers.
HP ProLiant and HPE servers, workstations, laptops, desktops and networking equipment. Authorised HP reseller supplying genuine products with full manufacturer warranty.
Dell PowerEdge servers, Dell EMC storage, OptiPlex desktops, Latitude laptops and Precision workstations. Full Dell product range for enterprise and SME environments.
Lenovo ThinkSystem servers, ThinkStation workstations, ThinkPad laptops and ThinkCentre desktops. Reliable enterprise-grade computing for offices and data centres.
100% Genuine Products — Full Manufacturer Warranty
All equipment is procured through authorised distributor channels. Every product ships with full manufacturer warranty and official documentation.
Tell us about your organisation's requirements and we'll put together a tailored proposal — from initial scoping through to full project delivery.
